Apartment Galleria refund policy is dependent on the cancellation period and circumstances as stated below:

Cancellation before check-in date: Unused payment will be kept in a wallet and reused for future bookings.

Cancellation under 24 hours of check-in: In an event of dissatisfaction about a reservation within 24 hours of check-in, after due investigation and mediation, relocation to an alternative apartment and payment or refund of the price difference subject to availability.

Cancellation after 24 hours of check-in: After 24 hours of check-in, the hosts reserve the right to issue a refund or not at their own discretion.

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